Careers

The Q Rules team is expanding! Work with us, work out with us!

Current Opportunities

Queensberry Rules Boxing is looking for a dynamic and motivated Customer Relationships Champ (aka Front Desk) to join our team!

Your responsibilities will include:

· Welcoming customers when they come into the studio, going the extra mile to engage customers and make them feel that they belong

· Build sustainable relationships of trust through open and interactive communication with customers and staff

· Ensure space is ready to welcome customers (yes, this means cleaning!)

· Open and maintain customer accounts by recording account information

· Keep records of customer interactions, process customer accounts, and file documents

· Identify and assess customers’ needs to achieve satisfaction, recommend best services to meet the needs of the customers, inform customers of deals and promotions

· Recommend potential products or services to management by collecting customer information and analyzing customer needs

· Process payments, cancel or upgrade accounts & assist with placement of orders, refunds, or exchanges

· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

· Follow communication procedures, guidelines, and policies

· Generate sales leads, sell products and services

What we are looking for in our ideal candidate:

· Excellent communication and positive attitude

· Ability to multi-task, prioritize and manage time effectively

· Proven customer support experience

· Customer orientation and ability to adapt/respond to different types of characters

· Passion for fitness — boxing experience is a plus!

· Attention to detail

· High school diploma or equivalent

· Willing to work evening and weekend shifts

Position type: Part-Time, approximately 20 hours/week

Salary: $16.75/hour and a free membership to the studio

Start Date: August 2026